Your experience at huzy Privacy Our Top Priority

Huzy (huzy.fun) is a trusted online gaming platform for players in Bangladesh. We don't just care about your entertainment — protecting your privacy is part of our responsibility too.

This privacy policy ("Policy") explains in detail how we collect, use, and protect your personal information when you use the huzy website, mobile application, and all related services.

By using the huzy platform, you agree to this privacy policy. Please read it carefully before using the platform.

We collect various types of information when you register and use our services on huzy. A detailed breakdown of the data collected is provided below:

In addition to the above, if you voluntarily contact our support team, records of that correspondence may also be retained.

Huzy uses collected data only for specific, defined purposes. We never use your information unnecessarily.

• Account Management: Your information is used to create, verify, and maintain your account.
• Service Delivery: Your data is required to deliver gaming services, process payments, and provide customer support.
• Security Assurance: Data is analyzed to detect and prevent fraud, cheating, and other unlawful activity.
• Legal Obligations: Your data is used where necessary to comply with applicable laws and regulations.
• Personalized Experience: To provide personalized offers and recommendations based on your preferences and gaming patterns.
• Responsible Gaming: To identify signs of gaming addiction and provide timely support.
• Service Improvement: User experience is analyzed to improve the platform and introduce new features.

We keep your personal data as confidential as possible. However, there are specific situations where limited sharing may be necessary:

• Payment Processor: Necessary information is shared with mobile banking providers such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Gameplay history may be shared with licensed game providers.
• Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with relevant agencies to detect fraudulent activity on other platforms.
• Business Transfer: In the event of a company merger or acquisition, your data may be transferred to the new owner.

Huzy uses industry-standard technology and practices to keep your data secure. The key pillars of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Access Controls: Only authorized personnel may access information on a need-to-know basis.
• Firewall & Anti-DDoS: Advanced technology is used to keep the platform protected against cyber attacks.

Please keep in mind that no method of transmission over the internet is 100% secure. Always keep your account password confidential and report any suspicious activity to us immediately.

Cookies and similar technologies are used on the huzy website and app to enhance your experience.

• Essential Cookies: Essential for the site to function properly. These cannot be turned off.
• Performance Cookies: To analyze which sections of the site are used most.
• Functional Cookies: To remember your preferences and settings.
• Marketing Cookies: To show relevant ads — with the option to turn them off.

Huzy believes you should have full control over your personal data. We therefore guarantee the following rights:

To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 business days.

Huzy is strictly for individuals aged 18 and above. We never knowingly collect data from minors.

Age verification is mandatory during the registration process. If we become aware that data has been collected from a minor, we will immediately delete that data and close the account.

Huzy does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Financial Transaction Details: Up to 7 years as required by legal obligations.
• Gaming History: Up to 3 years after account closure.
• Cookies & Session Data: After the session ends, or for a maximum of 1 year.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

We may update this Privacy Policy from time to time due to business needs, legal changes, or technological advancements.

If any significant changes are made, we will notify you in advance via your registered email or mobile number. Continuing to use huzy after those changes takes effect will be considered your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding your privacy, please get in touch with us. Our dedicated privacy team will process your request promptly.